How to sign up
Follow these steps — it's quick and easy.
-
Log in to your self-serve portal
Not registered? Sign up for your online access.
-
Click “Outage notifications” on your Account Summary page
Look for the outage notifications icon under the “Additional services” section.
-
Add your mobile phone number, email address or both
Choose to be notified by text message and/or email — whatever works best for you.
-
Save your settings
A confirmation message will be displayed once you successfully register.
Tip: If you’re already signed up, make sure your contact information is up-to-date so you never miss an alert. Review and update your profile settings
Why sign up?
Instant updates
No need to keep checking manually. We’ll notify you right away.
A chance to win
1 of 5 $200 Canadian Tire gift cards — just by signing up between [START DATE] and [END DATE].
Safety awareness
Stay informed about outages that could impact heating, cooling or medical devices.
24/7 access
Get alerts anytime, anywhere — even when you’re away from home.
Sign up for outage notifications
