Residential bill breakdown

Helping you understand your residential bill better.

Time-of-Use (TOU) bill

With TOU pricing, you pay according to the time of day and day of the week you use electricity, so it's up to you to manage how much electricity you use and when.

TOU sample bill

Tiered bill

Some of our residential customers are charged Tiered rates. With Tiered pricing, you're charged one rate for electricity usage up to a certain amount of consumption (or threshold) per month, and a higher rate for electricity used above that amount.

Tiered sample bill

Suite metering TOU bill

This sample bill is for customers who are billed according to TOU pricing and live in condo or apartment building units that are metered individually. This means you're only paying for the electricity your individual unit uses based on TOU pricing.

Suite metering TOU sample bill

Net metering bill

This sample bill is for customers who are part of the Net Metering Program. This means you’ll receive your monthly hydro bill for the electricity you consume from the grid that month and accumulate credits on your bill in return for the renewable electricity you sent to the grid that same month. If you have credits that exceed your monthly consumption, they will be carried over to future bills for up to 12 months.

Net metering sample bill